Webglow

https://webglow.com.au

Effective Date: September 19, 2026

1. Introduction

Welcome to Webglow ("we," "us," or "our"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://webglow.com.au.

Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site.

2. Information We Collect

We may collect information about you in a variety of ways. The information we may collect on the site includes:

Personal Data

• Contact Information: Name, email address, phone number, and other information you provide through contact forms and appointment scheduling forms.
• Newsletter Subscription: Email address and preferences when you subscribe to our newsletter or marketing communications.

Technical Data

• Device Information: IP address, browser type, operating system, and device identifiers.
• Usage Data: Pages visited, time spent on pages, click data, and other usage statistics.
• Cookie Data: Information stored in cookies and similar technologies on your device.

3. How We Use Your Information

We use the information we collect or receive:

• To provide, operate, and maintain our website
• To improve, personalize, and expand our services
• To respond to your inquiries and fulfill your requests
• To send marketing and promotional communications (with your consent)
• To analyze website usage and improve user experience
• To prevent fraudulent activity and enhance security
• To comply with legal obligations and enforce our terms

4. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our website and store certain information. Cookies are files with a small amount of data that are sent to your browser from a website and stored on your device.

Types of Cookies We Use

• Essential Cookies: Necessary for the website to function properly.
• Preference Cookies: Remember your settings and preferences.
• Analytics Cookies: Help us understand how visitors interact with our website.
• Advertising Cookies: Used to deliver relevant advertisements and track campaign performance.

Managing Cookies

Most web browsers allow you to control cookies through their settings preferences. However, limiting cookies may affect your experience on our website.

5. Third-Party Services

We may use third-party service providers to help us operate our business and deliver services to you. These third parties have access to your personal information only to perform specific tasks on our behalf and are obligated not to disclose or use it for any other purpose.

Services We Use

• Cal.com: For appointment scheduling. Cal.com Privacy Policy
• Google Analytics/Ads: For website analytics and advertising. Google Privacy Policy
• Webflow: For website hosting and analytics. Webflow Privacy Policy
• Email Marketing Services: For newsletter and email communications. We ensure these services comply with applicable privacy laws.

6. Data Security

We implement appropriate technical and organisational security measures designed to protect the security of any personal information we process. However, please note that no method of transmission over the Internet or method of electronic storage is 100% secure.

While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security. We recommend using strong passwords and being cautious when sharing personal information online.

7. Your Privacy Rights

You have certain rights regarding your personal information under Australian law:

• Access: Request access to the personal information we hold about you.
• Correction: Request correction of inaccurate or incomplete information.
• Deletion: Request deletion of your personal information in certain circumstances.
• Objection: Object to our processing of your personal information.
• Portability: Request transfer of your data to another service provider.
• Withdraw Consent: Withdraw your consent at any time where we rely on consent for processing.

Australian residents have rights under the Australian Privacy Principles (APPs) regulated by the Office of the Australian Information Commissioner (OAIC).

To exercise any of these rights, please contact us at hello@webglow.com.au.

Children's Privacy

Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that a child under 13 has provided us with personal information, we will take steps to delete such information.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Effective Date" at the top.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

• Business Name: Webglow
• Website: https://webglow.com.au
• Email: hello@webglow.com.au

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